I needed to take Moo to the vet (for a non-emergency) so I decided to try Dr. Rahimi, a vet in the west side of Kaiserslautern. My friend had taken her cat there and had a positive experience so I thought I'd give him a try.
I was pleased to see that the practice offers evening hours, which are especially useful for those who work. It's open until 7 p.m. every weeknight and on Saturdays from 10-11 a.m. My appointment was at 6 p.m. and the waiting room was packed with people who looked as if they had just gotten out of work. I waited about half an hour until Moo was seen but didn't mind as the doctor worked through the roomful of patients quickly.
I liked Dr. Rahimi and his "Moo-side manner." He was gentle with Moo, seeing that he was a bit nervous. He gave him some kibbles as he was giving him a shot, petted him, did some more procedures, and gave him some more kibbles, mentioning how nice he thought Moo was. I like things like that. I know that vets are busy, but I also know from animal handling and training (especially with horses) that it makes sense to spend a few more seconds initially to make the procedure slightly more pleasant for the animal. Doing so saves time in the long run as it helps to decrease sourness and anxiety that the animal feels toward the vet.
After he attended to Moo, Dr. Rahimi shook my hand and I returned to the lobby to pay for the visit in cash. Remember that the practice only accepts cash and the German EC debit card (I'm quite sure that my cards with the PIN+chip still wouldn't work since they're not EC).
I would rate the experience as a pleasant one. The practice is clean and the waiting room is cosy with art and plants. Dr. Rahimi was very nice and I like the way he handled Moo, trying to make the experience of being poked and prodded nicer by giving him some treats.
No comments:
Post a Comment